Know Before You Go

Coming to an event at Scotiabank Arena? Please familiarize yourself with the information found here before you arrive to ensure a smooth entry into the venue. 

Can't find the answer? Visit our FAQ page

Scotiabank Arena Reimagination Construction Impacts

Scotiabank Arena is currently under construction to improve our fan experience by upgrading our concourse. While we remain open to a full calendar of events, we ask for your patience while we have construction impacts. 

  • Gate 1 in the Union Galleria is closed. All other gates remain open and operational. 
  • Rolling closures of washrooms, Bars & Concession Stands, and Retail locations. Temporary alternatives will be available in new locations and indicated by signage. 

Please ensure you arrive early and expect delays. We apologize for the inconvenience and appreciate your patience as we improve for the future! 

Learn More About our Reimagination


Learn about Scotiabank Arena's bag policy here.


Transit Updates

Check for any transit or construction disruptions to allow plenty of time to get to Scotiabank Arena

Check Live Updates


All tickets for Scotiabank Arena events will be delivered digitally and will be scanned from fans’ mobile devices at the arena to maintain a contactless fan experience.

For a step by step guide on how to access and use your mobile tickets click here

  • Tickets for Toronto Maple Leafs games are available on the Maple Leafs App
  • Tickets for Toronto Raptors games are available on the Raptors App
  • Tickets for concerts and other events are available on the Scotiabank Arena App (available on iOS or Android). 


Scotiabank Arena is a fully cash-free venue that only accepts debit and credit cards, including major contactless and payment methods, for a safe and speedy check out. Mastercard is a preferred payment method.


Scotibank Arena is located at the Northwest corner of Lakeshore Blvd. West and Bay St. in downtown Toronto, Ontario, Canada.


Scotiabank Arena is a short walk to thousands of public parking spaces. We recommend booking convenient and affordable parking at surrounding parking lots in advance through SpotHero, the nation's leading parking reservations app. To reserve your parking spot, visit the Scotiabank Arena SpotHero Parking Page and book a spot with rates up to 50% off drive-up.



The preferred entry gate will be listed on your ticket, however, fans should enter through the shortest line at any gate.

Note: Gate 1 is currently closed as a part of Scotiabank Arena Reimagination construction. Please avoid the Union Galleria as congestion is expected. 


Scotiabank Arena is the first Canadian sports & entertainment arena to have earned the WELL Health-Safety Rating through the International WELL Building Institute (IWBI). The WELL Health-Safety Rating is an evidence-based, third-party verified rating for all new and existing building and space types focusing on operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment now and into the future.



At MLSE, we have a strict policy when it comes to objectionable behaviour. Not in our House

It’s part of our goal to make our venues the most enjoyable environments for everyone and be a safe place for all MLSE employees willing and ready to help ensure that you have a great time.

In return, everyone from fans, to Stadium staff, to Team and Event personnel …..We’re all expected to treat one another in a courteous, professional, considerate and respectful manner.


How do I access my mobile tickets?

Visit and view our step by step guide on how to use and access your mobile tickets. 

  • Tickets for Toronto Maple Leafs games are available on the Maple Leafs App
  • Tickets for Toronto Raptors games are available on the Raptors App
  • Tickets for concerts and other events are available on the Scotiabank Arena App (available on iOS or Android). 

How do I purchase mobile tickets?

You can purchase tickets to upcoming events in the same way you would previously. Tickets can be purchased at and placed into your account for mobile delivery, or at the Scotiabank Arena ticket office. 

What is WELL?

The WELL Health-Safety Rating, which consists of a subset of relevant features from the WELL Building Standard™ (WELL™) adapted for facility operations and management, was informed by the COVID-19 pandemic, but has broader applicability for supporting the long-term health and safety needs of people in a given space. As organizations across the globe respond to the COVID-19 crisis by making updates to their policies and protocols, the WELL Health-Safety Rating provides an efficient and effective opportunity to guide, validate, recognize and scale the efforts of owners and operators on critical health and safety issues. The third-party review process ensures integrity and consistency, and results in a WELL Health-Safety seal, communicating leadership and a commitment to the health and well-being of the people who frequent the space. We have enjoyed supporting your organization through this initial milestone of your WELL HealthSafety Rating journey and look forward to continuing our work together to transform the future of how buildings, communities and organizations support health!

Do you have a bag check?

MLSE strongly encourages fans to not bring any type of bags. Bag check will be available for $20 for small bags that do not fit the size requirement.

More info can be found here.

What if I have more questions?

If you have any more questions don’t hesitate to reach out! Please complete the web form found HERE and a member of our Fan Services team would be happy to help.