CANCELLED: Stars on Ice
CANCELLED: Stars on Ice
In response to the recommendations by the World Health Organization, local bans on mass gatherings, and the closing of the US/Canada border to all but essential travel, the decision has been made to cancel the 2020 Stars on Ice tour for the health and safety of its skaters, staff, partners and fans. The world’s premier figure skating show had planned its 2020 tour of 14 cities in North America from April 24 to May 17.
“This is the first time in our 34-year history that we have canceled a single performance, much less an entire tour. We thank our fans, performers, and staff for their support, and look forward to seeing everyone for the 2021 season,” said Byron Allen, Producer of Stars on Ice.
All patrons who purchased tickets may request a full refund. Stars on Ice tickets purchased online or over the phone from the official ticket agencies will be automatically refunded. Patrons who purchased tickets in-person from the venue box offices should contact the point of purchase. Additionally, all Stars on Ice Meet & Greet passes that were purchased for the 2020 Tour will be refunded to the original payment method.
For additional information, please visit www.starsonice.ca.
Moving forward, all future tickets sold for events at Scotiabank Arena will be Mobile Only Delivery. Download the Official Scotiabank Arena Mobile App to manage your tickets.
Back In Action
Learn more about our our Back In Action plan including important information you'll need to know when returning to events at Scotiabank Arena!
Scotiabank Arena Bag Policy
To protect our fans, employees and team and to align with league and tour standards, a restricted bag policy is in place at Scotiabank Arena. This policy will reduce contact between security staff and patrons’ items as well as inhibit the introduction of prohibited items to the venue.
MLSE strongly encourages fans to not bring any type of bags, but fans can view our most current bag policy here.
Subject to change on an event by event basis. Last updated October, 2021.
Please note that as an additional security measure, no re-entry is permitted after you have exited Scotiabank Arena gates. There are no longer any in-and-out privileges.
NBA Policy: Camera flashes may not be used at any time during games. Cameras with detachable lenses are strictly prohibited. Video cameras are permitted, however NBA policy strictly prohibits the use of still photos or video footage for commercial purposes without the express written approval of the NBA head office.
NHL Policy: Non-flash still photography is permitted; however, the lens must not exceed 75mm. Video cameras, GoPros, and Selfie Sticks are not permitted.
Concerts: As the camera policy for each event varies, we recommend that fans contact Fan Services at (416) 815-5982 prior to arriving at the building to confirm the camera policy for a particular event. iPads and other tablets are not permitted during Concerts/Special Events. MLSE reserves the right to confiscate any tape or film that is used during an event.
Each fan aged 12 and older must present proof of full COVID-19 vaccination* along with government issued ID at entry gates to Scotiabank Arena.
We are unable to accept proof of a negative COVID-19 test for admittance (except for guests with a verified medical exemption). Children who are 11 years of age and younger will be exempted from proof of vaccine and testing requirements.
*In accordance with Ministry of Health guidance, an individual is considered fully vaccinated if they have received: (a) the full series of a COVID-19 vaccine authorized by Health Canada, or any combination of such vaccines; (b) one or two doses of a COVID-19 vaccine not authorized by Health Canada, followed by one dose of a COVID-19 mRNA vaccine authorized by Health Canada, or (c) three doses of a COVID-19 vaccine not authorized by Health Canada; and they received their final dose of the COVID-19 vaccine at least 14 days before providing the proof of being fully vaccinated.
A negative COVID-19 test result will no longer be accepted, except for individuals with a doctor's note indicating they cannot receive the vaccine due to medical exemptions.
More information available here.